Management, communication, technical, and laboratory training for clinic and laboratory teams, designed to build stronger capabilities and more consistent standards.
SOAR provides customized training modules that strengthen staff motivation, practical skills, and workplace performance. Programmes support start-up practices, established clinics, in-house laboratories, independent dental laboratories, and milling centers.
Each programme is adapted to the practice’s goals, the team’s existing capabilities, and the standards the owner wants to establish.
Practice management stream
From Standards to Daily Team Behaviour.
01
Practice Leadership & Accountability
Roles, responsibilities, professional standards, ethics, ownership, feedback, leadership behaviour, and management routines required for consistent performance.
02
Client Journey Excellence
The complete client experience from first enquiry and scheduling through arrival, coordination, follow-up, complaint handling, feedback, and referrals.
03
Front Desk Mastery
Reception communication, internal and third-party coordination, enquiry handling, appointment conversion, handovers, confidence, and service recovery.
04
KPIs & Performance Systems
How owners and managers select, read, discuss, and act on the numbers that guide a better-run practice.
05
Operational Standards & SOPs
Turning procedures into usable routines, checklists, responsibilities, stock controls, and quality-control habits.
06
Soft Skills Workshops
Leadership, teamwork, staff motivation, job involvement and satisfaction, customer care enhancement, bookkeeping, stock keeping, quality control, and management efficiency.
Technical education catalogue
Advanced Training for Dental Clinics and Dental Laboratories Teams.
01
Dental laboratories
Advanced Porcelain Layering Techniques
Layering techniques for zirconia restorations
Lithium disilicate restorations, pressed or milled
Ni-Cr, titanium, and Co-Cr frameworks
Cutback techniques
Internal and external staining for monolithic and layered restorations
Pink-and-white aesthetic and gingival reproduction techniques
02
Dental laboratories
Implant Restorative Techniques
Digital and traditional impression handling
Accessory selection using planning kits and digital libraries
Abutment milling and profiling principles
Esthetic planning, mock-ups, and digital-design simulation
Pink-and-white aesthetic planning, including gingival reproduction and contouring
Framework design, milling, treatment, and finishing
Overdentures and screw-retained restorations
03
Dental laboratories
Dental Morphology
Profiling, designing, and natural reproduction for cosmetic dentistry
Digital design for CAD-CAM
Size, shape, and tooth-ratio selection
Occlusion and gnathology fundamentals
Selective grinding techniques
Phonetics fundamentals and lip-contour considerations
04
Dental laboratories and dentists
Shade Selection & Color Reproduction
Shade guides, accessories, and digital devices
Aesthetic fundamentals and natural color reproduction
Material comparison, matching, and selection
05
Dental laboratories and dentists
Dental Photography
Macro photography and detailed reproduction fundamentals
Communication photography between clinical and laboratory teams
Promotional dental photography
Equipment and tool-selection guidance
06
Private in-lab activity
Customized Practical Training
Private in-lab training for up to four dental technicians
Modules selected according to the group’s practical needs
Dental morphology and advanced layering techniques
Implant-restorative fundamentals
Complex-case analysis with relevant techniques and strategic guidance
Training in practice
Hands-On Learning, Built Around Real Dental Work.
Ready to Elevate Your Practice?
Let’s talk about your goals and what is holding the business behind your dentistry back.
